Exceptional Product and Service
I had purchased one small safe from Vaultek for my car and found the quality exceptional. I returned to purchase a larger safe and accessory for our home. Due to a change in family circumstance and well after having taken delivery of the new safe, I contacted Vaultek and asked if they would consider accepting a return despite the length of time I had it. I explained my situation and the the items had not been opened, and I have to say the company were both highly responsive and incredibly helpful. They accepted the return and processed the refund promptly. So I can say two things about Vaultek: 1) The product I purchased from them is quite impressive. 2) The experience I had when needing to see about a return was also exceptional. I hope and intend to do business with them again in the future and wish them every success. My experience tells me it will be well deserved.