I regret my decision with Rocket lawyer / don’t do taxes with them.
I have been with rocket lawyer for 3 years. Here is my experience. I asked the to create 3 businesses for my wife and I. 2 of the 3 were created as single member LLCs and the other one as partnership. Not sure why. This creates confusion when it is time to do taxes. I also purchased their tax services which I am thinking that it was going to be easier since they have all my information already. It was a disaster. I have to pay penalties in 2023 and now I am fighting not to pay IRS penalties for 2024 because their “tax pro” didn’t do their job correctly. I reached out to all the management I could find, every single support @roclet lawyer email I could find and every tax pro services @ rocket lawyer I could find, they responded with weird answers and basically didn’t fix the problem because they cannot prove that they file the taxes correctly or on time. You may think it was my fault, but I paid for the services in Dec 2024 (5 months before the IRS deadline) and they couldn’t figure out. The keep changed tax pros on me, and keep asking for the same information I provided several times. Management was not helping either. Don’t do taxes and don’t file your business with rocket lawyer. I regret doing business with them. This is exhausting and frustrating. Update: Rocket Lawyer tax pro reached out to me. It is simple. I need the evidence that they did their job, filed my taxes on time for the businesses they created, and tell the IRS that I am good to go. If they cannot provide the evidence for the services I paid for, I need a full refund, and a credit for like 5 years on their annual services which equals to amount of penalties I have to pay to the IRS.