Customer service has stopped responding…
Customer service has stopped responding to a request for a return and refund. Ordered and no emails or updates for 10 days. The day after I asked for an update, the order was mysteriously dispatched. Order would never arrive in time so requested a return and a refund only to be told that it was dispatched. Replied asking for the return and refund process this was ignored only to be told the item was dispatched again. 5 emails ignored since. Have requested chargeback through my bank as these jokers can’t/wont respond. Avoid like the plague Update. I have responded to your ludicrous 30% refund offer to tell you the same thing as I have told you a number of times. I want to return and receive a full refund. Once again I have been ignored. So once again avoid this company! Hopefully the chargeback will go through soon. I am offering to return the stock once/if it arrives, so you either get your stock back and refund me, or the chargeback is successful and if it arrives it goes to a charity shop.