Poor service
Hi, i would like to highlight how poor batik air to address my flight experience. My 2 years old and 11 month baby is crying and need mummy to carry during take off and landing but your staff insist that every person need to buck up on their on seat, as a adult i unserstand but not her , when your staff insist doing that forcefully cause my child crying more loud. Any idea when i suggest to buck up using baby seat belt together with mummy and mummy can carry baby too. Why need to forcefully to 2 year old + child to buck up on her on seat? Did she understand? Very poor service , will not consider batik air again