Terrible customer services- waiting 3 weeks on my order
I placed an order of 2 wigs about 3 weeks ago, according to their website it suppose to ship within 3-5 days. Guess what, it’s been 3 weeks and still they didn’t ship it. Reached out many times to the customer service “line” on WhatsApp up and other than repeating the word dear.. they offer any help or resolution. Terrible experience. I had 2 separate orders but they choose to ship it together- even though it was order separately a couple days apart- but I guess saving shipping cost is more important than making that you fulfill your order within the time frame your promised.