Welcome to Jessie's Wig, one of the best suppliers in high-quality human hair wigs.We have our own factory and have sold human wigs for almost 40 years. We aim to be your personal wig expert and are committed to providing our customers an unparalleled alternative hair shopping experience. We always want to bring beauty and confidence to customers around the world.And we also accept customization according to your special needs. We are trying our best to provide the best products with good price. Please feel free to buy our products and contact us if you have any questions.
Written by the business, not verified by us.jessieswig.com (jessieswig.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 83% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible softness and high quality of the human hair pieces, noting they look exceptionally natural and are very comfortable to wear daily. Consumers also highlight the exceptional customer service, mentioning that representatives are responsive, courteous, and helpful with customization and order tracking. Some reviewers were not happy with the product appearance, stating that the items looked different from the website pictures or had unexpected sizing issues. A few other people also felt that customer support was slow to respond when attempting to process returns or resolve frustrating delivery delays.
Auto-generated from all reviews of this business. For reference only.I will never order hair from this place again first off the hair was not the same color as pictured second the hair sheds horribly. And I take very good care of my wigs and brush them thoroughly with the comb that was provided and the wig has balding spots already in less than a month for paying that amount for this wig they should be ashamed of themselves. Very unsatisfied will never order from these people again
I was very happy when the wigs I ordered arrived. They were just the way they did. They always smell good and they fit perfectly! Amazing quality I wasn’t sure, but it came as perfect as it looked on the girl on the photo 🙏🏻😁 vey pleased I will order again soon. Thank you.
I haven’t received the wigs I ordered or even the tracking information though I have emailed and requested it many times via their customer service email. The company only makes excuses about why I haven’t received my order and then asks you to purchase more product. I have had to open a formal dispute through Paypal to try and get my money back.
The most loving awesome experience. Their service is next level. Always responding with love & care. Their goal is truthful. Wanting to make the customer feel happy with their purchase. Reasonable prices. Fast shipping. Really caring! Thanks Jessys wigs. ❤️
Although they were in the middle of a typhoon they did they're very best to get my wig finished and to me. And the wig is beautiful for a fraction of what I would pay for the same quality anywhere else
Hi Pamela, Thank you for the wonderful 5-star review! Weather challenges can be tough, but knowing we got your wig to you safely and that you love the quality makes it all worth it. We really appreciate your support and hope to see you again soon!
The complete cooperation and understanding from everyone I spoke to and worked with to get the perfect wig. Jessies wigs made the customizations I needed and wanted without hassle. The hair is beautiful and the color perfect. I love that it is human hair. I chose the Dioni style and added bangs. My head size is small and I don't have my hair from illness so fit is a challenge but Jessies Wigs came through for me. I have received many compliments. Thanks for the confidence boost Jessies Wigs
Dear Lynne, Thank you so much for taking the time to share your story with us! Hearing how comfortable and confident you feel in your customized "Dioni" wig truly touches our hearts. We completely understand how important a precise fit and natural look are, and we are so honored that our team could bring your vision to life with the custom cap size and added bangs. Knowing that you’ve been receiving so many compliments made our day! Thank you for trusting Jessie's Wigs—we are always here for you whenever you need us.
Dear Jessica, Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you are happy with the quality of our wigs. Providing beautiful, premium-quality hair is always our top priority, and knowing we met your expectations means the world to us. Enjoy your new look!
I received my first wig from JessiesWig last week and absolutely love it!!! I ordered mine with customization on the cap and added wispy bangs....customer service was amazing!! I can't wait to order another, great quality hair and service!!!
Dear Kathy, Thank you so much for your wonderful review! We are absolutely thrilled to hear that your first wig from Jessie's Wig exceeded your expectations. It brings us so much joy to know that the cap customization and added wispy bangs turned out exactly how you wanted! Our team takes great pride in providing personalized service and high-quality hair, so your kind words mean everything to us. We can't wait to help you choose your next wig whenever you're ready!
I received my wig and I absolutely love everything about it. I love that I can part it to either side, so I am able to wear it like my natural hair style.
Dear Barbara, Thank you so much for your sweet review! We are thrilled to hear how much you love your new wig and how seamlessly it fits your everyday look. Having that flexibility to part the hair on either side—just like your natural style—makes all the difference! Thank you for choosing Jessie's Wig. We hope you enjoy wearing it every day!
The customer service is amazing! And the wig I ordered is perfect!
Hi Rondi, Thank you for the awesome 5-star review! We are delighted to hear that both your wig and your experience with our team were perfect. Your support means the world to us, and we look forward to serving you again soon!
Communication was awesome. Had a lot of questions and answered quickly. First time ordering and the units are beautiful and better than expected. Color, density, and soft to the touch. Easy to style
Dear Karin, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your first order exceeded your expectations and that you loved the color, density, texture, and styling ease of your units. Providing prompt and helpful communication is always our top priority. We truly appreciate your support and look forward to serving you again soon!
I just received by first wig from Jessie’s i love the color and the density . I will be buying more from Jessie the price is good to .
Hi Carmen, Thank you for sharing your feedback! We're delighted to hear that you're happy with the color, quality, and price of your new wig. We look forward to serving you again soon!
Well I have to say what I received is spectacular. The colour was spot-on and I’m very happy with the customer service.
Hi Robin, Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you loved the color and had a great experience with our customer service. Your satisfaction means the world to us! Thanks again for choosing Jessie's Wig. We look forward to serving you again soon!
I had an excellent experience with Jessie's Wig! I ordered the Samina wig in a custom color to match their "Queen" shade along with a true grip custom cap, and everything turned out exactly as I hoped. The color is beautiful, and the custom cap is a perfect fit. It's comfortable and feels great to wear all day without any discomfort. The quality of the wig exceeded my expectations, and the customer service was extremely helpful and accommodating to my needs. I'm very happy with my purchase and would definitely recommend Jessie's Wig to anyone looking for a high-quality, comfortable wig.
Dear Charlene, Thank you so much for taking the time to share your wonderful feedback! We are absolutely thrilled to hear that your custom wig turned out exactly as you hoped. Comfort and a perfect fit are top priorities for us, so knowing that it feels great to wear all day means the world to our team! We truly appreciate your kind words about our customer service and product quality. Your recommendation inspires us to keep delivering the very best. If you ever need anything else, please don't hesitate to reach out!
the wig i recieved is litterally nothing like the photo i ordered. I ordered medium brown with golden blonde highlights. I recieved a black wig with white Grey highlights..I ordered a warm toned wig and you sent me cool toned i hate it not what I ordered. Do not order from here. Scam fraud company. They expect me to travel to usps to drop off the wig. They need to have it picked up at no cost to me why would I travel to drop it off when its not what I ordered. U didnt send me what I ordered. I filed a dispute with my bank. I will get my refund. Edit to add: that is a lie its been several days and you havent processed a free return pick up or my refund yet you dirty liars!!
Hi Brittney, Thank you for sharing your feedback. We are truly sorry to hear that the wig's color did not meet your expectations. While our quality control team confirmed that the item sent was indeed our medium brown base (which can sometimes appear darker depending on screen resolutions and indoor lighting), we completely respect your feelings. Customer satisfaction is our absolute priority. To ensure you were taken care of, our team processed your return and refund on the very same day you contacted us. > We always strive to provide swift and hassle-free solutions for our customers. If there is anything else we can do to assist you, please don't hesitate to reach out to us directly.
I honestly can’t recommend them enough! My custom-made wig is absolutely amazing — so soft, beautifully curly, and so much like the hair I’ve lost. It honestly feels like getting a little piece of myself back. ❤️ The communication was 100/10 from start to finish. Such wonderful, caring people who genuinely listen and put so much love into what they do. The whole experience was just amazing, and I couldn’t be happier or more grateful. ❤️
Dear Malgorzata, Reading your message brought tears of joy to our eyes. ❤️ Thank you so much for sharing such a beautiful and deeply touching review. Knowing that your custom wig has helped you feel like yourself again means the absolute world to us. This is exactly why we do what we do. It was a true honor to work with you and to design something so special for you. Thank you for trusting us with your journey and for your incredibly kind words about our communication. Please know that we are always here for you whenever you need us. Sending you so much love, warmth, and strength!
I love my new wig. Jessie Wigs has a large selection to choose from. I have a small head size so most wigs are too large and uncomfortable. I love the loop in the back. My wig fits perfectly! Also, the hair is really beautiful. It doesn't matte and it has the right amount of bounce to hold my style.
Hi Chaya, Thank you so much for this wonderful feedback! We are absolutely thrilled to hear that your new wig fits you so perfectly. ❤️ Finding the right fit can be such a challenge, especially for smaller head sizes, which is why we pay extra attention to our cap structures and adjustable design features like the loops. It’s amazing to know it’s providing you with the comfort you deserve! We’re also so glad you love the hair quality, bounce, and tangle-free texture. Thank you for choosing Jessie's Wig. Enjoy rocking your beautiful style, and we look forward to welcoming you back whenever you're ready for your next favorite look!
This is the 6th wig I have bought from Jesse's they are fun, comfortable and on point for current styles and colors. I always feel beautiful and well put together with the perfect hair. Thanks Jessie's!
Hi Lara, Thank you so much for this incredible review! 6 wigs is amazing, and we are so honored to be your go-to choice for beautiful and comfortable hair. ❤️ It makes us so happy to know that our styles and colors bring you joy and boost your confidence every day. Thank you for being such a wonderful repeat customer! We look forward to bringing you even more fun styles in the future.
I gave a four star. Because I received my order later. Because the first one got lost. And I did not receive my free gifts. But the wig looks great and feels great
Hi Mikki, Thank you so much for taking the time to share your feedback! We are absolutely thrilled to hear that you love the wig and that it looks and feels great on you! At the same time, we sincerely apologize for the shipping hiccup with your first package. We usually include a variety of random complimentary gifts in our packages, so we're not quite sure which specific one you missed. If it's convenient for you, please contact us via email [email protected] , and we will definitely make it right for you!
I have ordered on multiple occasions from J.W. and their products and Customer Service has been exceptional ! The one time I needed assistance with order tracking, I was helped all the way through until my package arrived. This has kept me as a repeat customer and I will continue to order from them.
Hi Francesca, Thank you so much for being such a loyal customer and for sharing your wonderful experience! ❤️ We are absolutely thrilled to hear that you've been loving our products and that our customer service team could support you every step of the way with your tracking. Knowing that we’ve earned your trust as a repeat customer means the world to the entire Jessie's Wig team! We look forward to serving you again soon. If you ever need anything at all, you know where to find us! 😊
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