Welcome to Jessie's Wig, one of the best suppliers in high-quality human hair wigs.We have our own factory and have sold human wigs for almost 40 years. We aim to be your personal wig expert and are committed to providing our customers an unparalleled alternative hair shopping experience. We always want to bring beauty and confidence to customers around the world.And we also accept customization according to your special needs. We are trying our best to provide the best products with good price. Please feel free to buy our products and contact us if you have any questions.
Written by the business, not verified by us.jessieswig.com (jessieswig.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 83% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible softness and high quality of the human hair pieces, noting they look exceptionally natural and are very comfortable to wear daily. Consumers also highlight the exceptional customer service, mentioning that representatives are responsive, courteous, and helpful with customization and order tracking. Some reviewers were not happy with the product appearance, stating that the items looked different from the website pictures or had unexpected sizing issues. A few other people also felt that customer support was slow to respond when attempting to process returns or resolve frustrating delivery delays.
Auto-generated from all reviews of this business. For reference only.Excellent communication. Amazing quality. Absolutely love it!
Hi dear, thank you so much for your kind words! We are truly happy that you love the wig. Your satisfaction means everything to us. Please come back anytime, and we will be here for you. Wish you all the best, dear.
I have ordered a few wigs so far and I am absolutely happy with my purchases. They are soft, true to color and fit amazing and they are so beautiful. Customer service is also amazing, if you have any questions or concerns they will work with you.
We are really so happy to hear that you love our hair. we will keep doing our best and provide our customers high quality wig
So, I had posted the below review while I was in the midst of getting my refund, only for them to threaten to not refund me if I didn't remove my review. I removed my review and have gotten my refund after going back and forth for weeks and being lied to repeatedly. I will not be removing this review, so they'd better not ask. DO NOT purchase from this company. "I’m sick and tired of going back and forth with these people about a wig I purchased that looked NOTHING like what was shown on their website. Not only that, they cut way too much off, thinning out the density and an INSANE amount of flyaways, likely as a result of the poor cut. They have a 30 day policy (which is written in a very confusing manner, likely one of their various methods of trying to get out of refunding you) and wants to go back and forth with you every 2-3 business days about a return. I don’t want you to try to sell me another wig, I don’t want your measly $80 for a $700+ purchase and I don’t want to go back and forth with you for 30 days so you can trick me out of a refund at day 31. Don’t tell me you don’t want to refund me over a 1cent plastic bag with a number on it like you don’t know whose wig was just sent back to you. When I packaged it with the original shipping bag included. Don’t tell me you need pictures of it before I send it back when I already sent you pictures of it and you cleared me to return it! I can go on and on. Do not trust this company. Did I mention it took WEEKS for them to ship it in the first place? Contrary to what their website promised? You’re playing a dangerous game with your money if you buy something from this place. Buyer beware. I better have my refund in 2 business days like your website promises too. Absolutely obnoxious company."
thank you for holding us accountable. Everything you described – product not matching photos, confusing return policy, delayed responses, conditional refunds, and threats to withhold a refund unless you deleted your review – is unacceptable. We have already: Issued a full refund of your original purchase (over $700) Banned the practice of asking customers to remove reviews in exchange for refunds As of today, JessiesWig.com has implemented a completely new return and refund policy: Refund issued within 3 business days of receiving the returned item 48-hour maximum response time for all customer service inquiries $200 penalty for any employee who requests review removal in exchange for a refund. We are not asking you to change or remove your review. We are simply apologizing and fixing what we broke. If you are open to it, we would also like to send you a replacement wig of your choice at no cost – no strings attached.
I have ordered two wigs so far from Jessie’s wig. I have also ordered from a couple other companies. The quality of Jessie’s Wigs are amazing. They have beautiful HD lace that melts into your skin. Barely needed to cut any excess as I get pre cut. The knots are truly bleached as some companies claim but it is not always the case. I love the hair and how it feels. Extremely soft & Full. Beautifully colored and smells great. No shedding!!! I will only order Jessie’s Wigs from here on out. 10/10 ohh not to mention comfort which is everything!!!! Extremely comfortable hands down.
They have wonderful hair, the communication has been outstanding, the styles are great and they have gorgeous wigs!! Thank you Jessie’s Wigs for what you do!
We are really so happy to hear that you love our wig, this will big encourage to us.
I returned the wig after waiting 18 days just to get it. I still haven't received my $500 return!!!!! It's been almost 2 weeks. This is the worst experience I've ever had. Literally fighting for my life just wanting to boost my confidence and this was a nightmare. The hair was pretty, just only for a big head.
We are really sorry about the inconvenience. but we have processed refund to you after my warehouse confirm they receive the returned package.we feel very sorry to let you unsatisfied with the whole process,and we will do better in the future.
The wig I recently received. When I opened the package, I noticed a strong and unpleasant odor coming from the wig. The smell is unusual and makes me concerned that the item may have been previously used or not properly stored. I would like to clarify the meaning of “sealed” in this situation. A sealed wig means the item is fully closed in its original packaging, unopened, and protected from any outside odors, contamination, or prior use. This is important because it guarantees that the product is new, clean, and hygienic when it reaches the customer. The wig I received had a strong unpleasant odor upon arrival, which suggests it may not have been properly sealed or stored before shipping. Since a new product should arrive sealed and free from any odor.
Thank you for sharing your feedback, and I want to sincerely apologize for the unpleasant experience you had with the wig. we completely understand your frustration. The odor you noticed is likely due to the packaging process, as the product is sealed immediately after production to ensure hygiene and safety. While this helps maintain the product’s integrity, it can sometimes result in a temporary smell when first opened. Please rest assured that the material is safe, and any odor will dissipate after airing the product out for a short period. but your satisfaction is our top priority, so we’d like to make things right. All thing can be solved between our communication.
Awesome wig! Just like my real hair, I can curl it or do anything to it. Def buy wigs from here, you will not be disappointed! Thanks!!
Hi dear, we are really so happy to hear that you love our hair, this will big encourage to us.
This is my favorite place to purchase from so far, I love the selection of colors with different highlights, lengths, and styles. They're reasonably priced and offer promotions in addition as well. They arrive with bonus gifts each purchase and always follow up making sure everything arrived as ordered. Always love getting their pink box in the mail!
We are really so happy to hear that you love our hair, we hope that we can keep long cooperation
This wig is beautiful and soft. It fits well and arrived in a reasonable amount of time.
Thanks so much for sharing your feelings with us. we will keep doing our best and provide our customers high quality wigs.
The wig is truly fantastic! Indistinguishable from real hair! Nice and airy around the head, and with a little extra petite trim, your unique cap fits wonderfully!
Thank you for your support! We are really so happy to hear that you love our wig. Your support means a lot to us. we'll keep working to get even better!
I LOVE my new wig!!! I took a chance ordering from Jessie’s wig after seeing it on social media and was happy when I got a great product. The cap fits my head perfectly and it has a nice band in it. The hair itself is so soft, and manageable, it was styled nicely out of the box and looked so natural. Wore it for a full day at work and it was comfortable. Got a lot of compliments. Definitely gonna order some other colors and lengths. I got the glueless Cathy wig for reference. 💗
We are really so happy to hear that you love our hair. we will keep doing our best and provide our customers high quality wig
Thanks for your feedback, this will be big encourage to us. we will do better in the future .
I had done some research on different companies and kept coming back to Jessie’s Wigs, which I’m glad I did! I just received Yara and it’s so beautiful, realistic and holds heat well. I was also very impressed on their level of communication!
Received the first Medical wig today and love it. I ordered one just a little shorter and hope it will be the same nice soft quality human hair as the first wig. It is not easy to be chemotherapy patient and nice to get a realistic soft wig to wear that seems to keep my scalp a little cooler. Thank you Jessie’s Wig. Melinda Borowski
We are really so happy to hear that you love our hair. we will keep doing our best and provide our customers high quality wig
This is my second purchase from Jessie's Wigs. I absolutely love their pieces. The hair is extremely soft - softest human hair pieces I have. These wigs are also very easy to wash and brush out. Trust me, if you have wigs that are difficult to brush after a wash, you will know how lovely it is that Jessie's Wigs are easy to brush when wet. There is also very little shedding with the wigs. On my newest piece, I did a custom head measurement and love how it turned out. I got at least 5 complements on my hair today at work. For the price of a Jessie's Wigs, you receive great quality with a nice looking hair natural line.
Thanks so much for sharing your feelings with us. we will keep doing our best and provide our customers high quality wigs
Been using this company for over a year and they are amazing. Great customer service. Great hair quality. Will use them as long as I can!
Hi love, we are really so happy to hear that you love our wig,we really hope we can keep long cooperation.
I appreciate the quality of the hair; I didn't imagine it would be so beautiful. Thank you so much, and you've gained a customer for life.
Hi dear,we are really so happy to her that you love our hair, this will big encourage to us.
Girls let me tell you the best wigs ever I only purchase Jessie wigs I just got my first custom ginger one and it’s so beautiful. 10/10
I absolutely love my wig from Jessie Wigs! The hair is incredibly soft with no shedding at all, which is hard to find. It’s also super comfortable to wear—even for long periods—and feels very natural. The quality is amazing, and you can really tell care was put into making it. I highly recommend Jessie Wigs to anyone looking for a beautiful, comfortable, and high-quality wig. 💕
We are really so happy to hear that you love our hair. we will keep doing our best and provide our customers high quality wig
102 reviews matching
Hairvivi
OQ Hair
Luvme Hair
WowAngel
Megalook Hair
Idefinewig
Arabella hair
Ywigs