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Beauty & Well-being

jessieswig.com

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102 reviews

4.5102 reviews
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About jessieswig.com

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Website
jessieswig.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
83% (10/12)
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About this business

Welcome to Jessie's Wig, one of the best suppliers in high-quality human hair wigs.We have our own factory and have sold human wigs for almost 40 years. We aim to be your personal wig expert and are committed to providing our customers an unparalleled alternative hair shopping experience. We always want to bring beauty and confidence to customers around the world.And we also accept customization according to your special needs. We are trying our best to provide the best products with good price. Please feel free to buy our products and contact us if you have any questions.

Written by the business, not verified by us.

Is jessieswig.com legit?

jessieswig.com (jessieswig.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 83% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-30.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible softness and high quality of the human hair pieces, noting they look exceptionally natural and are very comfortable to wear daily. Consumers also highlight the exceptional customer service, mentioning that representatives are responsive, courteous, and helpful with customization and order tracking. Some reviewers were not happy with the product appearance, stating that the items looked different from the website pictures or had unexpected sizing issues. A few other people also felt that customer support was slow to respond when attempting to process returns or resolve frustrating delivery delays.

Auto-generated from all reviews of this business. For reference only.

What people say

Size small blonde wig

I ordered a customized size small from them and the fit was perfect. The blonde color was exactly like the pictures. I also upgraded to the HD lace. I'm very pleased with the wig I received and the communication with the company.

Reply from jessieswig.com2026-01-08

We are really so happy to hear that you love our hair. we will keep doing our best and provide our customers high quality wigs

Love it!!!

Love my wig!! it’s soft and beautiful it’s smelled great out of the packet and it was ready to put on!! Gave me so much confidence and I definitely recommend. Will buy again!!! (The customer service was amazing, friendly and super fast at responding)

Reply from jessieswig.com2026-01-08

We are really so happy to hear that you love our hair, this will big encourage to us.

I love my new wig

I love my new wig, it’s the right length and right volume. The highlights were a little lighter than what was advertised. Very little shedding. Spoke with customer service by email and was really impressed with the quick response. The representative was courteous and quick to resolve my issue. Very pleased! I highly recommend Jessieswigs.

Reply from jessieswig.com2026-01-04

Thanks for sharing your feeling, please feel free to contact us if you need any help, we will reply you immediately after see your message.

Satisfied Customer

I have purchased 5 wigs and each time I receive one, I just love the feel of the hair. I have also had mine customized for a tighter fit and that has greatly helped with the look. I have also sent emails to the to ask questions and each time, someone always responds to my message to assist me. I will continue to purchase my wigs from Jessie's and my family and friends too.

Reply from jessieswig.com2025-12-31

We are really so happy to hear that you love our hair. we will keep doing our best and provide our customers high quality wigs

To be honest

To be honest, I was not satisfied with the wig that I had at first due to the smell and the quality of it and I spoke with someone through a email and they did everything they could to make me happy and I received another wig and it was good good quality no smell and I just love it

Reply from jessieswig.com2025-12-29

Thanks for sharing your feelings about us.Your satisfaction is our priority. And yes, we have very good return and exchange policy, so please feel free to contact us if you need any help, we will give the best solution to any problem.

Terrible customer services- waiting 3 weeks on my order

I placed an order of 2 wigs about 3 weeks ago, according to their website it suppose to ship within 3-5 days. Guess what, it’s been 3 weeks and still they didn’t ship it. Reached out many times to the customer service “line” on WhatsApp up and other than repeating the word dear.. they offer any help or resolution. Terrible experience. I had 2 separate orders but they choose to ship it together- even though it was order separately a couple days apart- but I guess saving shipping cost is more important than making that you fulfill your order within the time frame your promised.

Reply from jessieswig.com2025-12-24

Hi, we are really sorry about the long wait, we will do better in the future. after you contact us for the accurate ship out date about the two wigs you ordered, we have found that one wig has been finished. we also told my factory to ship it out on Saturday, they may found the second wig also has been finished, so they ship it out together for you on Monday, we also send tracking number and the box to you after hair is shipped,we are trying to help you from the beginning. but we feel very sorry the inconvenience.

Laura Vavricka LOVES Jessie Wigs

Laura Vavricka LOVES Jessie Wigs. I found color that matches my natural color. Just the right amount of hair, not too thick and the texture is perfect. Soft,no tangle,no odor and no one would ever guess I’m wearing a wig. It’s the best human hair I’ve ever had.

Reply from jessieswig.com2025-12-24

We are really so happy to hear that you love our hair. we will keep doing our best and provide our customers high quality wigs

They were very communicative

They were very communicative. The wig looks almost exactly like the picture. The only thing I wasn’t crazy about was the middle part. I thought it was free part as the model in the picture had her hair pulled back in front. The hair is super soft & pretty. Color is very similar to the picture. It did come out of the package weird, but it just needed a little styling. I recommend this seller.

Reply from jessieswig.com2025-12-23

Thanks so much for sharing your feelings with us.you also can leave us notes that you want free part when you order hair next time, we will prepare it for you. and we will do better in the future.

Looks great, NO itching!

Received my first wig a couple days ago from Jessies wigs. I am very pleased. First thing I noticed is that the hair doesn’t itch. I have 2 other wigs and they both make me itch like crazy when I wear them! This wig does not! I will definitely be ordering more wigs from this company in the future!

Reply from jessieswig.com2025-12-12

We are really so happy to hear that you love our hair. we will keep doing our best and provide our customers high quality wigs

I had a lot of questions about the hair…

I had a lot of questions about the hair I was ordering and their customer service got back to me so quick. I was actually shocked. They stayed on top of the emails and helped me understand the unit and what to expect when it came in. It’s rare to have such great customer service and I really appreciate it!!!

Reply from jessieswig.com2025-12-10

Thanks so much for sharing your feelings with us. we will keep doing our best and provide our customers high quality wigs

Thilled

I'm beyond thrilled and happy with my purchase! First the website was easy to navigate and had multiple options for me to select from. Offers customization if needed/ wanted and check out and tracking was a breeze and made me feel at ease knowing I had delivery protection. I am actually in the process of ordering another wig. The quality is like nothing I have experienced before. I'd recommend ordering from Jessieswig.com

Reply from jessieswig.com2025-12-11

Thanks so much for sharing your feelings with us.Your satisfaction is our priority. We will keep doing our best in the future.

Natural looking human hair wigs!

I absolutely love the wigs from this company! I have ordered multiple and have been satisfied with each one. From the quality of hair, coloring, seamless blend, and of course price, these wigs are unbeatable. They’re customer service is outstanding; any questions I’ve had go answered with in less than 24 hrs. They work with you on customization and the results speak for themselves. If you’re wanting a natural looking human hair wig, Jessie’s wigs are it!

Reply from jessieswig.com2025-12-10

We are really so happy to hear that you love our hair, we will keep doing our best , and we also hope that we can keep long cooperation.

Being awkward with returns

I ordered 2 items from Jessie’s , on arrival the fit wasn’t right but also they just don’t look realistic enough for me to keep, too bulky I’ve been trying now for 5 days to request a return and refund, for sizing, style and quality reasons and they are trying everything to delay and avoid processing the request Not impressed at all Update - many days later we are still in a WhatsApp exchange that has moved onto them begging for me to take down this review and then them telling me I have to send the 2 items back to USA costing me £54.99 to do so!!

Reply from jessieswig.com2025-12-05

Hi dear, we are really sorry about the inconvenience.yesterday, we have ask picture to confirm the condition and then will help you return it . we have very good return and exchange policy. but we also have our company rules, we just need to confirm the hair was at its original condition then we will help you return it. we really hope you can understand.

First time buyer

This was my first time with this company and they were great even putting up with me being inpatient. My hair is excellent and I have already ordered another one. Their service and products are awesome!

Reply from jessieswig.com2025-12-09

We are so happy to hear that you love the wig. we will keep doing our best and provide our customers high quality wigs.

My wig was absolutely beautiful

My wig was absolutely beautiful! Hair quality is amazing. So soft and hair line Blended perfectly. Great price for what you get as well!

Reply from jessieswig.com2025-12-03

Thanks so much for sharing your feelings with us. we will keep doing our best and provide our customers high quality wigs

OMG!

OMG! I am over the moon with this company and the hair I received! I have alopecia and need to wear a wig every day. I just got my first order and am sooooo happy!

Reply from jessieswig.com2025-11-27

Thank you so much for taking a chance on us and for your wonderful review! We're thrilled to hear that you love your new wig. It was a pleasure serving you, and we look forward to providing you with many more fantastic products in the future.

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