BEWARE! ITEM DEFECTIVE.
BEWARE OF THESE CHEAP PRODUCTS I bought a dc to dc charger in February on eBay for a van build. Fitted it in March and 4 weeks later it burnt out in my van. Luckily enough I was in the van at the time and managed to deal with the situation. As many others have said Renogy’s Customer Service is virtually non existent. I contacted them through eBay message and they said that they would replace the item. A day later they asked for pictures etc and I sent them. A day later they then started to go back on what they said and say they could only see minor scratches on the outside of the unit on the pictures I’d sent. Unfortunately for me on eBay Renogy only provide you with a 30 day window to return and I’ve missed this. Really disappointed in finding out how Renogy has treated myself and others. Up until now I’ve always used there products and spent loads of money on various stuff. From now on I’ll only use Victron or other proven companies.