Stay away from Ergotune
My experience with Ergotune has been extremely frustrating. My order was significantly delayed with no proactive communication, and I had to repeatedly follow up just to get vague, often contradictory responses. They advertised free shipping at the time of purchase. After I brought this to the attention of customer service, the free shipping claim was removed from the website, which only reinforces how misleading the original information was. Despite this, I was told the order could not be cancelled because it had “already been processed,” even though to this day there has been no delivery and no tracking showing the item was ever collected by the courier. For a premium-priced product, the lack of transparency, accountability, and basic customer service is unacceptable. I would not recommend Ergotune. Do not buy from this company if not you will regret it.