Unfortunately my Newair ice machine stopped working
Unfortunately my Newair ice machine stopped making ice. We have had it for a few years and love the machine. I reached out to customer service to see if there was anything I could do troubleshooting wise. I heard back from Fern at customer service and he was on top of our conversations all the way thru . It is awesome to have someone this helpful and his follow-up skills are what others should strive for. Fern gave us truthful advise and when we both agreed it’s time for a new machine he offered an offer to help out on the price that the company has.