Not delivered... customer service instore and online ignored all my messages
I made an edible order.... early morning on 12/23/25.... to be Delivering On Tue, Dec 23, 2025. I paid all the necessary fees to be delivered on 12/23/25.. the order was never delivered... the order status was pending even after 11:00pm on 12/23/25. so I contacted their customer service help via their website - I never received a response....to make matter worse. I called their customer service phone on 12/23, 12/24, called daily till 12/29/2025 and yet they never answer my calls. the decatur edible location also never picked up or answered my calls. I left a voice message and they never returned my call. I noticed my order indicated pending on 12/23 and 12/24....I logged into their website today 12/30 and they changed status to attempted delivery...this company customer service is fraud. basically did not deliver the service, ignored me, and still held my money.