TERRIBLE! TAKE YOUR BUSINESS ELSEWHERE
Words cannot express what an awful experience I had with Zazzle. I placed an order for save the dates (insert cards and envelopes). The production team changed my approved design without notice, luckily I caught this before it shipped and was able to cancel and replace the order. The insert cards were supposed to have rounded edges, however, the production team did not follow these instructions. When the envelopes arrived the quality was TERRIBLE. Rough white edges on colored paper and black and white ink markings on every single envelope, these never should have passed quality control. I spoke to a customer service representative and they shipped a replacement order for both products. I received the insert cards today after delays with "expedited" shipping and there arrived with the exact same issues as the first order. I have yet to receive the replacement envelopes. It is clear that this company lacks attention to details, has zero pride in quality product, and clearly does not care about providing a positive customer experience. This has hands down been the worst printing experience I have ever had and has caused major frustrations and delays in sending out save the dates for my upcoming wedding. If you are considering Zazzle for your wedding printing needs, I would look elsewhere to avoid any disappointment!