Mail.com is NO help!
I have had my email account with mail.com for many, many years. I tried to log in last night and I keep getting an error message that says "too many failed attempts" and those attempts were not made by me, so i think I've been hacked. I tried to reach out online, but if you're not a Premium customer, they don't care about you. I put in 2 separate requests to regain access to my email account as it contains personal and time sensitive information, but I haven't heard back. The online chat is a robot and completely useless. I've been hacked and this is an urgent need and no one is helping me. If I could give zero stars I would. So frustrated right now!