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J Hobbs

United States

1 Reviews
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1 review

Wewowood

Purchased the Dessert Atelier because I like the moving mechanisms with lights and music.

Purchased the Dessert Atelier because I liked the various moving parts, plays music and lights up. Opened the kit; checked that all parts were included and began assembly. First thing to test was that the electronic parts worked for the lights, music and start/stop mechanism and they functioned. After testing, I proceeded to disconnect from the electronic board but the connectors are extremely difficult to remove from the board and one broke off. Contacted Wewowood for replacement and they would send the replacement parts but I would have to pay for the shipping costs. I informed them that the 3 major 3-d wood model kit makers never charged me shipping costs for replacements and they agreed to send and would cover shipping. That was issue #1; 2nd issue was parts were incompletely cut or missing openings for other pieces to fit into (e.g. part “O4” did not have openings for the sides M9 & M11 (sides that form the box for the start/stop button board). Sent email to Wewowood about this problem and another piece (“O8” wall piece that the stair steps also connects to) has an incomplete cut so unable to remove the insert out completely without breaking the piece. Also, inserting the coffee cups and dessert shapes into the cutouts on the black film strip was very difficult since the cuts at the base of each piece were too shallow and did not stay in place. I made deeper cuts on each side of the pieces to secure placement on the black plastic strips. I haven’t proceeded until I hear from Wewowood. So my kit sits unfinished and afraid I may find more issues. Hope not.

2026-01-02