We are a company dedicated to mainly designing, manufacturing and selling wooden 3D toys. We are also a seller of interesting and beautiful metal products, plastic puzzle toys. Our 3D WOODEN PUZZLE mainly includes medieval sailing ship series, musical instrument series and antique box series.BOOK NOOK category collects a number of quite beautiful and popular assembled book stands, which are well-made and beautifully shaped, and make great holiday gifts and decorations.Our puzzles are made of art-grade laminated wood and are pre-cut with a laser for easy assembly. No glue or other tools are needed - everything you need to put the puzzle together is included in the box. Kits are available in five difficulty levels for all ages, experience levels and interests.We pride ourselves on excellent customer service. Hobbyists who have any building questions or need help troubleshooting should contact Customer Service at [email protected]. wewowood also offers free replacement parts! If you break a part during your build, please email us to let us know.
Written by the business, not verified by us.Wewowood (wewowood.com) has a 2.5 out of 5 rating on OK.one, based on 6 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 50% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 5 of them were added in the last 12 months. Last updated 2026-10-25.
Such a helpful company with excellent communication. The product I purchased arrived damaged, but after sending photos of the package and damaged parts, they have organised a full replacement for me….. not just the individual pieces. Many thanks Wewowood.
I ordered pendulum gear clock! Motor and/or circuit board do not work, and there is no on off switch. As advertised in pictures, completely disappointed crappy product looks like it was copied from rokrgeek. Trying to get my money back but I have a feeling. I am going to get screwed or give me one that is advertised. Right now does not deserve more than one star.
Missing parts in the kit. Contacted the company for replacement parts- they require you to pay for shipping again for their lack of quality control with their kit. It's now 2 weeks after contact and I had not heard from them regarding the missing parts. I contacted them again and they are just now are getting around to shipping the missing parts. Horrible quality control. Poor customer service.
Purchased the Dessert Atelier because I liked the various moving parts, plays music and lights up. Opened the kit; checked that all parts were included and began assembly. First thing to test was that the electronic parts worked for the lights, music and start/stop mechanism and they functioned. After testing, I proceeded to disconnect from the electronic board but the connectors are extremely difficult to remove from the board and one broke off. Contacted Wewowood for replacement and they would send the replacement parts but I would have to pay for the shipping costs. I informed them that the 3 major 3-d wood model kit makers never charged me shipping costs for replacements and they agreed to send and would cover shipping. That was issue #1; 2nd issue was parts were incompletely cut or missing openings for other pieces to fit into (e.g. part “O4” did not have openings for the sides M9 & M11 (sides that form the box for the start/stop button board). Sent email to Wewowood about this problem and another piece (“O8” wall piece that the stair steps also connects to) has an incomplete cut so unable to remove the insert out completely without breaking the piece. Also, inserting the coffee cups and dessert shapes into the cutouts on the black film strip was very difficult since the cuts at the base of each piece were too shallow and did not stay in place. I made deeper cuts on each side of the pieces to secure placement on the black plastic strips. I haven’t proceeded until I hear from Wewowood. So my kit sits unfinished and afraid I may find more issues. Hope not.
Purchased the gear clock. Could not get it to work. Customer service was extremely time consuming, confusing, and described parts that did not exist. After 2 weeks worth of back and forth emails, and major aggravation, it was easier to throw it in the garbage. Would not spend another dollar on any mechanical products from this company. Horrible experience!!!
A great seller, I haven't seen this stuff before, really different. Sent order next day and would buy from again!
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