Absolutely the worst bank I have ever…
Absolutely the worst bank I have ever dealt with. Don’t be fooled by their presence in Singapore or the fake-looking high ratings on the App Store — they mean absolutely nothing. They suddenly and automatically closed my account even though I was using it daily for transactions. As a result, I can’t receive payments at all, which directly affects my finances. That alone is unacceptable. It gets worse. They automatically cancelled all my cards, even though I still have another active account with the same bank. That level of incompetence is staggering. Now let’s talk about online shopping. I ordered something on Amazon on Black Friday, way before Christmas. Amazon did the card verification with no issues, but when it came time to actually charge the card, the bank rejected the payment. What the hell? Not only did I miss the discount, but the gift also arrived after Christmas. Unbelievable. Cash withdrawal is a complete nightmare — endless queues, wasted time, and zero efficiency. The contrast is embarrassing. With OCBC, I actually had to send a physical letter to close my account, even after leaving it untouched for years — yet cash withdrawals were almost instant and hassle-free. That’s how a real bank operates. This bank shows a total lack of respect for its customers. No transparency, no accountability, no professionalism. If you value your time, money, or sanity, stay far away.