Created a setting in their app that…
Created a setting in their app that “auto-enhances” all of your photos, with no option to opt out (I asked customer service to confirm). You have to MANUALLY turn off auto-enhance for each individual photo. Had photos sent to me auto-enhanced before I realized this was a new feature. The photos were SOOO BAD. Grainy, too bright, and overly saturated. They return to normal, good quality when the feature is turned off. Will not do refunds, despite it being a clear design flaw.