Happiness in using BrightSparks Customer Service
I have often had difficulty when installing new versions of BrightSparks Synchback program upgrades over the years, but I always have excellent luck when contacting their customer support for help. Each time, I've been fortunate enough to reach Ms. Swapna N. She's always answered promptly, usually the very next day, and has stuck with me over sometimes multiple exchanges. She's extremely patient and nice, and her instructions are clear and effective. I highly recommend Ms. N. and the program I most use from BrightSparks, Synchback SE (currently v. 12). Kudos to BrightSparks for having such wonderful standards in hiring Ms. N.!