Paperwork was completely wrong (said…
Paperwork was completely wrong (said he/his instead of she/her) & had to be redone. Then my dog was rejected for the travel paperwork, didn’t get partial refund for that. So paid full price for half the paperwork. Pretty garbage. Support wouldn’t respond besides to send the “corrected” version of the housing paperwork. *Edit since I can’t reply to support on this page* i had contacted support several times & no one would respond after issuing the housing paperwork. Airline didn’t deny his paperwork you guys never issued it.