They are excellent with their service…
They are excellent with their service and really helpful
About UnitedSupportAnimals
Data updated- Website
- www.unitedsupportanimals.org
- Category
- Animals & Pets
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 100% (22/22)
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Is UnitedSupportAnimals legit?
UnitedSupportAnimals (www.unitedsupportanimals.org) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally kind, patient, and thoroughly knowledgeable throughout the entire registration procedure. People truly appreciate how quick, efficient, and straightforward the service is, making it wonderfully easy to secure necessary emotional support animal letters without experiencing any unnecessary stress. Some reviewers were not happy with customer support, explicitly mentioning unhelpful responses and extremely long delays when trying to resolve important paperwork issues. A few individuals additionally noted difficulties with uncommunicative representatives, unexpected poor attitude from agents, or frustrating challenges regarding strict animal travel requirements.
Auto-generated from all reviews of this business. For reference only.What people say
on ce got all info was very easy to…
on ce got all info was very easy to apply
Loretta HottUnited States · 2 reviews · Verified · Experienced 2026-08-04 ·
A Great Organization
I really love this organization. The guy I spoke with Steve was so helpful and kind. What was really nice I did everything over the phone with Steve . What a blessing That now I have my baby to take with me anywhere I want to take her. Thank you
The plastic card didn’t arrived
The plastic card didn’t arrived. Thanks
It was quick and easy
It was quick and easy. I got a letter for housing and it was approved.
Great and helpful
Great and helpful, thank you so much
Thank goodness I found them ...
It was a shock for me to learn that I needed special assistance moving into a new apartment with my treasured cat. I was pleased to know this organization was there for me and helped me settle my issue. They knew the questions to ask to learn how important my cat is to my daily well being. Their customer service department pleasantly helped me through their process without any long and complicated wait times for service.
Very helpful
Very attentive with my request also…
Very attentive with my request also kindly people behind my situation they also fix a little mistake on the dog identification cards with out problem
Good experience and fast.
Working with amazing and compassionate…
Working with amazing and compassionate individuals who understand my condition and how imperative it is to have a service animal by my side.
Amazing experience
Amazing experience, professionalism 100%. Very caring and friendly customer care to walk you through the process. Extremely detail to inform every detail to proceed with the journey, to travel with my Charlie O’. Very punctual in all mailing docs and product . Thank you!!! Matilde Yunsan
Exceptional service!
I had a wonderful experience with United Support Animals. The process to get my dog registered as a service animal was incredibly smooth and straightforward. The team was supportive and efficient from start to finish. I highly recommend their services!
The person that I was on the phone with…
The person that I was on the phone with was so helpful and walking me through the steps necessary and giving the doctor my information. I had a great experience and would recommend this company to my fellow dog owners.
Quick easy and very prompt with…
Quick easy and very prompt with response to text and calls. Helped with my anxiety considering paid up front and u can't trust anything on the Internet these days
Very knowledgeable and helpful
Very knowledgeable and helpful Well explained Great and fast service Prompt delivery
Ineffective letter
Ineffective letter, not accepted
Reply from UnitedSupportAnimals2026-07-07
We're sorry to hear that your documentation was not accepted. At **United Support Animals**, we take pride in connecting our clients with licensed mental health professionals who conduct legitimate evaluations and issue documentation when clinically appropriate. Many housing providers accept our letters; however, each property management company or housing provider has the right to conduct its own review and may request additional verification or documentation. We would appreciate the opportunity to review your specific situation and help resolve any concerns. Please contact our support team at ([email protected])** or call 800-918-3151. Our team will be happy to review your case and discuss any available next steps. Thank you for your feedback. We value every customer and are committed to providing professional service and support.
The process was easy and…
The process was easy and straightforward.
The Doctor was very easy to work with
The Doctor was very easy to work with. She made it easy to get the letter and all the accessories showing my baby is a Psychiatric Service Animal for my diagnosis!
Everything was as they said !
Everything was as they said ! Arrived in a timely manner and they even checked back to see if I was satisfied! Great Service !!
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