UnitedSupportAnimals (www.unitedsupportanimals.org) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally kind, patient, and thoroughly knowledgeable throughout the entire registration procedure. People truly appreciate how quick, efficient, and straightforward the service is, making it wonderfully easy to secure necessary emotional support animal letters without experiencing any unnecessary stress.
Some reviewers were not happy with customer support, explicitly mentioning unhelpful responses and extremely long delays when trying to resolve important paperwork issues. A few individuals additionally noted difficulties with uncommunicative representatives, unexpected poor attitude from agents, or frustrating challenges regarding strict animal travel requirements.
Auto-generated from all reviews of this business. For reference only.
What people say
M
Mary KraemerUnited States · 3 reviews · Verified · Experienced 2025-08-05 ·
★★★★★
Very knowledgeable and made it easy to go through the process of getting your dog to be a support dog
All your support team members were knowledgeable about United support animals. They made it very simple by staying with you while you do what you have to get done for your dog to become a for your dog to become a support dogand I give them a big thank you.
United Support Animals is a wonderful service. It was so easy to extend my dog Button's credentials for another year. Knowing that I can take her in the cabin on a plane is so reassuring. I am also able to live anywhere because of her status as a support animal. Dr. Peana was wonderful and was able to assess my need to keep my dog's status as a support animal. I highly recommend United Support Animals. (I love that Buttons has her own certificate and identity card!)