Wonderful costumer service
Wonderful costumer service. Juan was compassionate and understanding. Thank you
UnitedSupportAnimals (www.unitedsupportanimals.org) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally kind, patient, and thoroughly knowledgeable throughout the entire registration procedure. People truly appreciate how quick, efficient, and straightforward the service is, making it wonderfully easy to secure necessary emotional support animal letters without experiencing any unnecessary stress. Some reviewers were not happy with customer support, explicitly mentioning unhelpful responses and extremely long delays when trying to resolve important paperwork issues. A few individuals additionally noted difficulties with uncommunicative representatives, unexpected poor attitude from agents, or frustrating challenges regarding strict animal travel requirements.
Auto-generated from all reviews of this business. For reference only.Wonderful costumer service. Juan was compassionate and understanding. Thank you
Made everything super easy and quick, from guiding me through the airline’s requirements to the interview with the psychiatrist. Even helped me out to ship the package out of the country to south america. Highly recommended
They resolve your problem in 24 hours very recommended thank you so much.
Was very Much Appreciated by Purchasing with US Animal Support
It was seamless, from beginning to end.
They are wonderful people n they help out good thank u
Amazing experience! They were able to help me get by fur baby to be able to live with my kids and I. They were available immediately when I needed them.
Fast, caring and took all my calls and answered all questions immediately.
I was able to get my cat ESA Approved so that she can stay with me forever and ever. My cat is very important to me and I need her.
They helped walk me through the whole system. It was easy. And didn't take very much time. Great communication from the company
Wonderful ! prompt, detailed, easy. The absolute best !
They are so helpful.. I am 68 and have had my fur baby for ten yrs.. I recently became one of the many old folks who lost her home… I have found places to live but it is costly because of how much rent has gone up… I have been paying 400 a month… it was my own home.. this is the first time I have had to rent a place and you see the prices…I live on just a little over 2000 a month so it has been overwhelming for me ….every place I can afford says no dogs… Maggie is my only family and I just can’t give her up… they are making my life a little brighter by providing this great service… I wish every where I needed help was as great as they are…thank you for helping us we so greatly appreciated you and what you do.,. With love…Terri and Maggie
Great customer service, very responsive. I highly recommend
202 reviews matching