Great customer service
I placed an order for few radiators for my house back in July of 2025. It arrived in the US customs Fedex but for some reason, they refused to release them to be delivered to me. Keep asking me for more information, like what it is made of. Why did they need to know that? This dragged on for months. During this time, hudson reed was in constant contact with me and Fedex. Giving them the info they needed. Finally in December, hudson reed said since I've still have not received the radiators, they'll ship out another order to me. I been checking the tracking number and it said in the last week of December that they were unable to deliver them to me and will be ship back to hudson reed. That's around the time i received the second shipment.