AI assistant refuses to let me talk to a representative
I received a one month gift of Wellhub Premium. I went to one class, all good. I tried to book a second class, but repeatedly got an error message. The account holder is out of the country and won't be back for two weeks. WellHub will not let me talk to customer service to resolve the issue or get answers. I tried to pause the membership, but the account holder has to do it. So now I'm frozen out the app for at least two of the 4 week gift membership period. I can't get past the AI assistant. Could not be more disappointed.