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Andrea Stelly

United States

1 Reviews
3 Reads
1 Useful

1 review

Belle Flame

DO NOT PURCHASE FROM THIS COMPANY

DO NOT PURCHASE FROM THIS COMPANY! it is a total and complete fraud and fake. I ordered a fireplace screen on October 31 that showed in stock and to be shipped within 7 days. Three weeks later, I inquired about the status and was told from Lionel that it was shipping from the manufacturer in 2-3 weeks. In December, I inquired again and was told by Lionel that they would let me know when it was received. When I asked for an ETA, not response. When I asked to cancel order, no response. I have been totally ghosted from this company with no responses. I now see similar experiences and should have researched vendor before. Lesson learned!

2026-01-07Helpful 1