Physical eSIM?
I bought a phone that supposedly has eSIM function. Instead of the chip though, the phone has 2nd sim card slot designated as physical eSIM holder. Without knowing this thanks to somewhat false advertising from the phone producer and reseller. I had big trouble setting an eSIM thanks to being oblivious to the fact you need to use sim slot 2 as a receiver. Superalink did all they could to help me out with setting the eSIM. After we became to conclusion it's not happening. They refunded my money instantly without even me asking for it. Truly pleasantly good experience with the staff. Giving only 4* because it did take good while to everyone figure out the problem. Otherwise truly 5* service!