My company is new with Fortis and have…
My company is new with Fortis and have reached out to Shea several times with questions regarding chargebacks. Each time, she has been absolutely wonderful—patient, caring, and incredibly knowledgeable. Shea took the time to guide me through the process and consistently went the extra mile to explain everything in detail, making it much easier for me to fully understand how it works. Her customer service is truly exceptional, and you don’t see that level of dedication very often anymore in this industry. Shea is phenomenal at her job and deserves recognition. Thank you, Shea, for being so helpful and patient—your company is lucky to have you. Keep up the great work! Stephanie S.