Scam - stay away
I can’t begin to describe the disappointment with this company. The photo of the item I ordered was laughably incongruent with what I received. I ordered a light jacket for over $100. And received something that might have pennies to make. After multiple attempts to request an address to return the item and receive a refund, all I have received in response is an offer for exchange. No address. No mailing label. No options otherwise, besides a $20 discount on an exchange. Please stay away from this company. I beg you. UPDATE: I received an address but not the tax ID required for customs, making it impossible to ship to China. UPDATE: in response to the company’s response below: I’ve already tried the support address they provided in the response, several times. All it does is give an automated reply, asking me to go to the website to check the status of my order which just gives information that the original order is complete. Is a useless email address. Looks like the response below to this review is only for the purpose of customer perception. My issue remains unresolved. All I want is send to a jacket back for a refund. They are making it impossible.