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Nat

United States

1 Reviews
5 Reads
0 Useful

1 review

FOCO

Terrible

Terrible. I ordered an item paid $16 shipping for it which whatever is fine didn’t like the fit so had to reach out by email to return. I had to pay for return shipping which again whatever but I’d rather have my money back. So I sent the item back waited a couple weeks still no refund. So I emailed then when the item was delivered and then I got an email saying a refund was issued the next day. Well when I checked the refund it was short $1.16. The item was total was $113.64. The item was $90, tax was $7.69 and shipping was $15.95. They refunded me $96.53. I told them they shorted me I wasn’t refunded correct they responded they don’t refund shipping and I told them they didn’t refund the tax correct. Waiting for a response so we will see what happens. But this is not okay why are you shorting refund yeah it’s only a dollar but dollars add up also including the fact I paid for shipping both ways and lost money there. This is how they steal from people a dollar shorted on all refunds and I bet they make good money from scamming there customers.

2026-01-10