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Marcia White

United States

1 Reviews
2 Reads
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1 review

Giftsur

Can I give a negative 5 stars

Can I give a negative 5 stars? First, item came 2 weeks later than advertised. Second, it’s not the item advertised. Third, it’s damaged with decal half pulled off even before taking it out of box. Even if it were the correct product it’s unusable. I would expect a full refund for this. Only if I pay to send this incorrect, defective item back at my cost will I get my money back. Really? So they can send it out to someone else ? On top of that, how can I trust that this company would not take the incorrect damaged product back and actually refund. If I did send back it would be mid February at the earliest that I would see money back! DO NOT ORDER FROM THIS COMPANY! I usually do a better job vetting companies. Shame on giftsur.com for sending out a product like this and having terrible customer service!

2026-01-12