Lies from customer service, package has vanished twice
Ordered 11/26/25 for my wife for Christmas. Spent $143.73 on a few things. Received 1 item, and it broke 3 days later. The other item, the most expensive one never showed. Sent multiple emails and was finally told it was lost and would be resent, and they closed my case. After asking for over a week for a tracking number, I was told on 1/5 it was “in transit” already and it should update “soon”. Everyday since 1/7/26, the tracking has shown various shuffling around in Canada. Asked for a refund, was told nothing could be done and it was on the way. Checked again today, it now shows that the tracking number doesn’t exist and shows a Korean shipping company. Will never buy anything from this place again, and have been telling anyone who will listen to not bother with them because it’s clearly a scam. I need my money back ASAP before I get the credit card company involved to do a chargeback.