Nothing but problems with My Guardian medical alert device.
I’ve had problems with my Medical Alert device since I became a member at least two (maybe longer) years ago. I’ve had customer service check it many times. They do some work on it and reboot it, and the fall detection works for a while. In the last three days it had to be rebooted several time. I need the fall detection. Today I was given a credit of $10 for this month for no fall detection. I wasn’t given any for the many other times. I am homebound and live alone. I need a device that I can count on with the fall detection desperately.