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Ben Hodge

United Kingdom

1 Reviews
5 Reads
2 Useful

1 review

Motion Array

Black hat UX to cancel sub

They get two stars purely because of how difficult they make it to cancel the subscription. It's a greyed out button buried deep in the account settings. I couldn't find it and had to Google. It's a shameful business practice. This kind of design is wrong and shouldn't be allowed. It's a shame because otherwise I really like the service. I would join again but they've lost my trust.

2026-01-16Helpful 2