Order #170336577329220
Order #170336577329220, under Case #2500000195636518. Lazada’s customer service was slow, dishonest, and gave conflicting information. The item was completely sealed when returned, with photo evidence, yet it took far too long for Lazada’s warehouse to confirm the issue. The seller may have sent the wrong item, or it may have been switched at Lazada’s warehouse. Despite the mistake being confirmed, my refund is still delayed.