Would strongly recommend against
Would strongly recommend against. We booked a month well in advance, paid extra for a short layover in Malaysia and to arrive in Perth Australia at a manageable time as we have 4 kids. Two weeks prior to leaving they change the flight date and time so that we now have a red eye and a 10hour layover. No compensation whatsoever. They offered us a refund (in 6 weeks time), to keep the flights and accept the changes or pay extra to go back to the original flight times we had already paid for. However, it would have been an additional 3k because it was closer to the date. To make life easier I asked if we could just have check in luggage so we didn’t need to carry much on flights. This was denied and then they said we could but at a cost of $290/20kg/pax. Needless to say that’s the last time we use them.