Absolutely slow and inconsistent
Absolutely slow and inconsistent customer service. They took over a month to solve a refund issue because the parcel wasn't delivered. I have sent 2 parcels, both rejected for the same reason. 1 gave me a full refund and the other gave no refund and even charged a return fee. Lol. Absolutely bollocks. And they don't reply to your emails when you send them anything, they only reply when they want. A snail service. Even letters with pigeons would reach faster. Here, Easyparcel, I promised I'd drop a review for your ridiculous service, you're welcome.