Terrible courier service
Terrible courier service. Tracking updates were vague and didn't include a location many times, and somehow in just over a month they have said 11 orders could not be delivered and would be sent back to the shipper, including things I got on sale that are no longer available. Emailing and calling them didn't help, because they refused to do anything helpful. Other couriers delivered to me just fine, and so did straightship until December. If the packages were late that would be one thing, but to not deliver them at all is a bit much. It's also interesting how a package destined for St. John's, NL, ended up out for delivery in Moncton, NB, before being sent back to the merchant. This company is amateur, cannot get things where they need to go, and are entirely unhelpful when something goes wrong.