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Adams

United States

1 Reviews
2 Reads
2 Useful

1 review

Filterbuy

Be careful if you want good customer service

Received a damaged box, and two of the filters inside were damaged as well. I expected a straightforward process to receive replacements or a refund for the two filters. Instead, the company required excessive proof and made the process unnecessarily difficult, which felt accusatory. Shipping damage happens, and resolving it shouldn’t require jumping through hoops. I won’t be purchasing from this company again.

2026-01-22Helpful 2