Terrible experience! No room for making an honest mistake
I had a terrible experience with this company. I accidently ordered certified translation instead of sworn translation. I noticed the error two hours after I made the order and asked them to cancel my order because of the mistake. They refused and instead of me paying them for the work they had already done and stopping, they continued with the order. They then upgraded the order and when I said that I don't wish for them to upgrade it, they have been going back and forth with me about the order even though they claim that they have hassle free cancellations. What a rip off and the mistake is going to cost me thousands of dollars.