Faulty Item, Delayed Delivey, No Proper Refund
Avoid this seller at all costs. I ordered an item on 9th December 2025 and it didn’t arrive until 26th January 2026 — an absolutely ridiculous delay. When it finally turned up, it was only partly what I ordered, the quality was awful, it arrived dirty, and one of the names printed on it was spelt incorrectly. The item is completely unusable. I contacted the seller expecting them to put it right, but they have been unhelpful and unreasonable throughout. Instead of issuing a proper refund for an item that isn’t fit for purpose, they offered me £10.00 back on a £46.01 order and tried to blame “material and shipping costs”, even though the materials used were clearly extremely cheap and the product was poorly made. I have tried to resolve this politely, but the seller simply refuses to take responsibility. Terrible quality, terrible service, and terrible customer care. I would never order from them again and strongly advise others to avoid this business entirely.