We purchased a SAUNABOX SmartSteam XL…
We purchased a SAUNABOX SmartSteam XL unit from Amazon. Everything looked great, but we realized the tubing was missing. We reached out to SAUNABOX support from their website, and within a few hours they resolved the issue. Since they did not have the tubing, we received a full Sauna at no cost! I am so thankful for their great support.