Refuse to deliver products with no reason, lying thieves
A lot of the negative reviews here are unfounded whining, it's a shop, it's not its duty to act as a parent to kids whose parents don't care enough to pay attention to them. It's an an all encompassing global store stocking everything from game jam games to indies to triple A titles, complaining that some of the games it offers contain mature content makes no sense, by that same logic you should be boycotting every shop and website that has ever sold a variety of books, dvds, blurays, games or comics. It is not steams duty or place to blanket ban any game more mature than helly kitty because some crap parents apparently freely let their kids use the parents bank details to buy games they aren't old enough for. But, that being said steam in 2026 is still a joke. Quick story of my brief experience with the worst "support" ever Created a steam account Friend gifted me a card to get started Was a [b]digital gift card[b/b] bought through steam and sent via friend list I was not allowed to accept it, no justification whatsoever was given, just an entirely worthless "An error occurred accepting your gift, please try again in a few minutes." Contacted steams wrongly titled "support" who replied demanding a picture of me holding a physical gift card, completely ignoring their own delivery method I had my friend forward me the receipt email of the purchase where it clearly showed DIGITAL GIFT CARD Steam "support" replied basically saying "lol go eff yourself" "I understand you're having trouble redeeming the digital gift card. Unfortunately, this gift card cannot be redeemed on your account. " I followed up asking for them to provide any justification at all for refusing to deliver their own product bought via their own platform. They replied with the entirely worthless, wholly unprofessional Unfortunately, this is all the information Steam Support is able to provide. Then wrapped the reply up, by continuing to ignore the method in which they were failing to deliver their own product and then locked the ticket To clarify, the purchaser can send the digital gift card to your persona as seen on their friend's list instead of sending it to your email address. Because we have provided all the information we have for your issue I'm closing this help request. If you have an unrelated issue please open a new help request and we will be happy to help. Single most unprofessional, willfully unhelpful company I have ever seen. Literally refusing to deliver their own products bought on their own app and being delivered by their own app