Had we known ahead of time the problems…
Had we known ahead of time the problems we would've had, we would probably not have ordered this very expensive closet system. We worked with one of their designers, but ran into problems during construction from the design being done backwards. Construction is NOT as easy as portrayed. We think some video connections to each step could've helped with assembly. Directions were not so clear. Also, the materials are not very forgiving if you have to disassemble something and fix a mistake you've made during assembly. We will say that the company did try to correct the mistakes originally made during the design phase and send us parts that were damaged. Shipping problems occurred more than once and the whole project took waaaaay longer because of these hiccups. It is sturdy and we are getting used to it, but we are not head over heels with this closet project and how it turned out.
