+poor quality lenses (online order for…
+poor quality lenses (online order for progressive lenses) +upon initiating return, was not given the option to purchase the frames only (had to return the frames with NO OPTION to buy them again...they were the last pair of this brand) +waited for HOURS online to discuss return +was mailed 15 (!) links for return labels, none of them worked (had to go through technical issues department) +overall WASTE OF TIME, felt like dealing with a faceless, careless mega corporation Lesson learned: support your local, friendly optometrist and don't fall for gimmicky sales, as you will get what you paid for.
