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Stacie Zenon

United States

1 Reviews
4 Reads
0 Useful

1 review

Electronic Arts

They give directions on linking family…

They give directions on linking family accounts for account management for kids, but the process is convoluted and overly complicated for no reason. You create a child's account with an email and password, and even after a password reset, the account still says the password is incorrect and does not allow you to log in. They then ban a child's account with no explanation as to what rule was broken to create a lifetime account ban, even though you have asked for details as to which rule was broken and when - when the EA account is rarely used and is only linked to one game that is rarely played. They create anonymous EA accounts for games and then do not allow you to disconnect the link of this account to your Xbox account, therefore requiring a new Xbox account to be created for a valid EA account to be linked. The company leaves a lot to be desired to say the very least.

2026-02-04