Maggie was absolutely fantastic to work with!
Maggie was fantastic to work with!! She was always quick to respond where she would reply in less than a day despite the huge time zone difference. I was also very picky and wishy washy at times in regards to the features in my piece, but she was amazing in helping me through the process and figuring out what I wanted or did not want in my piece. For ideas that I could not find photo references for, she helped to find previous pieces that she had worked on that best described what I was trying to create and we worked together to filter out options. I also requested a custom lab diamond for which a photo was difficult to find, and she helped to find a video of what I wanted. She was very sweet and patient to work with and I would love to work with her again on other pieces in the future! The process itself was also very fast. - Once I confirmed the design of the custom cut lab diamond; it took Tianyu 2 days to create a moissanite model. - Once the moissanite model was confirmed, Maggie said it could take 20 business days to make and another 25 business days for IGI certification; it took about 30 business days total despite Tianyu being on national holidays for about a week. - Maggie indicated that CAD drawings would take 3-10 business days to create; the first CAD came out literally on the same day, the second CAD (a total redesign) took 2 days, and the final CAD took 1 day. - Once I confirmed the CAD ring design, Maggie indicated that it would take 10-15 business days to make; the ring took 6 business days to create despite it being the holiday season. - The ring got shipped and delivered to us in about 3 days. - The final price was also accurate to what she initially quoted; she was always transparent about costs throughout the entire process. I would recommend working with Maggie on your dream piece! She gave me peace of mind throughout the process by helping as much as she could to create the piece I wanted and answering my millions of questions.