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Nick

United Kingdom

1 Reviews
2 Reads
0 Useful

1 review

Bonsai

Appalling customer service

Appalling customer service. Not able to receive secure PIN to my email. Agent telling me how to suck eggs "check your spam folder" etc etc. I work in IT I know what I'm doing. Never had this problem before but I have had dealings with Bonsai previously and their attitude is smarmy and condescending. I have since terminated the app. There are better online accountancy apps out there.

2026-02-05