Terrible support and deceptive practices
I was so excited to find a program that I could get for $29 a month using my insurance I went through and set everything up and sent them the name of the pharmacy where I wanted my prescription sent well I never heard from my doctor, all that I got was an email that $350 had been charged because they sent the prescription to their own in-house pharmacy to be filled and did not use my insurance. I never got any confirmation from a doctor on my dosage or anything like that and when I contacted them, it took them three days to even get back to me. It’s been a nightmare. I was able to get it down to 199 but still I canceled everything with them and I’m not going be using the service. My insurance covers the medication which I put in the original request so why would they not have sent it to the pharmacy that I requested or at least use the insurance that I provided absolutely terrible experience with them.