My experience with Community Tax was…
Update: Community Tax reached out to me about my experience and provided a refund of the fees I paid since my experience fell short of their expectations. They also agreed that the initial recommendations provided to me were not the best course of action and offered to help me navigate through the best path forward. While my initial experience was concerning I appreciate the steps they have taken to fix the issues and make things right. My experience with Community Tax was horrible and extremely disappointing. I was charged $195 just for a basic review of my options, something many other tax relief companies provide for free. During this review, they made claims about potential resolutions that were not fully explained and left out critical details. Had I followed their recommendations as presented, I would have ended up paying thousands of dollars more than I actually owed the IRS. What’s especially concerning is that the IRS website explicitly warns consumers to be cautious of companies that operate this way. I felt misled and pressured rather than informed or protected as a client. I strongly recommend doing extensive research and comparing other companies before giving Community Tax any money.